User Researcher (Indonesia)
Internet / Electronics / Games
• Partner effectively with Product and Design teams to identify research needs and discuss research project requirements
• Responsible for the independent design, execution and analysis of research projects with various complexities, ranging from strategic (foundational) to tactical (evaluative) research for different product development stages
• Utilize the right mix of research methodologies to fit research requirements, including conducting online and offline user interviews, focus groups, diary studies, ethnography, expert interviews, usability testing, online communities, concept testing and surveys
• Analyze and synthesize qualitative and quantitative data from both primary and secondary sources to deliver holistic and valuable insights that will influence and guide our Product team
• Own and manage project timelines and deliverables while ensuring quality, consistency and integrity in research processes and outputs
• Work with other researchers within the global team to identify opportunities for continuous improvement of research processes and support the implementation of standards, thereby developing a world-class research practice
• Empower internal teams with basic research skills (e.g. In-depth Interviews, Street Intercepts) and understanding through training
• Establish yourself as the champion of user's voice within the organization
Marketing Specialist
Internet / Electronics / Games
1. Develop and implement marketing programs including social media marketing campaigns;
2. Evaluate the performance of marketing campaigns through evaluating key performance metrics including organic growth, paid ads growth, retention rate, and average online time;
3. Conduct market research and analysis to identify new marketing trends and opportunities;
4. Develop create marketing materials and content for print and online media channels;
5. Support relationship maintenance with clients and vendors;
6. Conduct B2B partnerships to increase brand awareness.
Salary: $72,000/year.
Please mail resumes to Hana BAE, Tiya Inc., 6080 Center Drive, #710, Los Angeles, CA 90045. Resume must identify exp relevant to job offered. No phone calls please.
Global IT Infrastructure Manager
Operations
What will your role be:
• Formulate operations and maintenance support strategy for the Group’s international business based on the business strategy and plans.
• Responsible for the deployment, launch and maintenance management of the company's business operations systems, ensuring stability in business operations and timely response to emergencies and issue tracking.
• Explore and research on cutting-edge O&M infrastructure technology trends and tools to improve the company's O&M and R&D delivery efficiency.
• Develop business operations and maintenance, and basic resource demand plan and oversee the stability, efficiency, and cost of O&M
• This role may require you to go on a business trip to the China office for 1- 3 months to familiarise yourself with the current operations and maintenance system in the company, then to gradually shift them overseas.
Marketing Associate
Marketing
1. Effectively manage daily administrative tasks
2. Develop, implement, and manage marketing campaigns using social and paid media.
3. Define the most important social media KPIs
4. Manage creative assets and calendars for multiple shows.
5. Implement strategies to drive brand awareness and impressions through social media and paid media campaigns.
6. Measure the success of all digital marketing campaigns.
7. Stay up to date with the latest social media best practices and technologies
8. Monitor SEO and user engagement and suggest content optimization.
Effectively communicate with other departments within the company and external partners to coordinate campaign objectives.
Write press releases, scripts for stage events, and social media posts.
Organize events including conventions, booth activities, and panels.
Create required metadata, tagging, titling, thumbnails and documentation, and uploading of content
Handling sensitive and confidential information with discretion
Creative Marketing Manager
Marketing
1. Leads creative strategy aligned to marketing initiatives, product launches, social media, paid media campaigns, and other communications.
2. Bring big ideas to the table, obtain buy-in and effectively and efficiently implement ideas at scale
3. Develop and produce marketing materials using appropriate Adobe Creative Suite software, including Illustrator, InDesign, and Photoshop (optional)
4.Managing creative delivery and acting as the gatekeeper of high-quality creative
5. Communicate and collaborate with internal & external partners in all stages of project/campaign development
6. Lead creative resources with Creative Agencies, freelancer influencers, etc.)
7. Use key metrics and performance indicators (KPIs) to optimize content performance
8. Stay ahead of marketing trends to influence and inform innovative, integrated marketing campaigns and deliverables
9. Work with Social, event, and other marketing teams to develop and implement marketing plans that meet marketing goals and improve lead generation
10. Cultivate positive relationships with appropriate agencies, companies, talent, and other relevant stakeholders to forward our position
Social Media Operations-Japan
Operations
Responsible for formulating the operation strategy of official social media (Twitter, Line, Instagram, etc.), and complete content planning according to the platform's tonality.
Plan and promote plans based on hot events, and produce original social media content, including text, pictures, videos, etc.;
Responsible for user management and relationship maintenance of social media platforms, and enhance user activity and interaction.
Continue to pay attention to the situation of the Japanese market and the dynamics of competing products, sort out explosive events, topics and content.
Regularly output analysis reports and localized operation optimization suggestions.
Head of Growth
Operations
Lead the formulation of operation and strategy growth of Japanese product, be responsible for core indicators such as activity, retention, and payment, and continuously optimize product experience;
Collaborate with product and marketing teams to complete product direction testing and cold start related work, including end-to-end undertaking, introduction of local resources, etc.;
Research on the Japanese market according to the project positioning, identify industry trends, and provide product optimization suggestions from the perspective of local users;
Assist the project leader to build a strong team in Japan, as well as setting up management and operation systems to meet the short-term and long-term development goals of the business.
Research Analyst
Product / Planning / Project management
Support the design, setup and execution of mixed methods research to help teams understand our users through qualitative, quantitative and UX research methods.
Learn and master research processes and undertake project management tasks with supervision including designing questionnaires/discussion guides, ethnographic research, usability testing, conducting in-depth interviews/focus group discussions.
Analyse the competitive landscape through a holistic view, applying both primary and desk research to provide directional suggestions for product development and app design.
Develop tech product knowledge and champion the voice of our users.
HR Manager
Human resources
Role Summary:
The HR Manager's responsibilities include supporting the full cycle of human resources’ daily operations, managing the employees' records and recruiting. This role requires strong communication and interpersonal skills, knowledge related to HR issues and HR Operational processes, and relentless customer advocacy and coordination with multiple teams
What will your role be:
- Support the full cycle of human resources’ daily operations, including recruitment, onboarding, benefits administration, and offboarding. Contribute to the HR team’s ongoing HR activities.
- Manage the onboarding phase: ensure new hires are properly acclimated into the Company, and coordinate new hire orientations and other onboarding activities.
- Recruitment: assist with Global Talent Acquisition Team for the recruitment activities, including candidate tracking, job postings, CV screening, coordination with hiring managers/candidates, and support in the offer negotiation phase.
- Benefits Administration: administer company benefits and ensure administrative operations and regular invoices are attended to promptly.
- Participate actively in reviewing and researching compliance requirements.
- HR Records Management: ensure all HR files are maintained and updated, including payroll, immigration, and employment records.
- Partner closely with the broader HR team including members of C&B, Learning & Development, Finance, and Legal, across the globe.
- HR Business partner: work with business leaders and line managers closely to facilitate organizational effectiveness.